Customer Care

Important information for our costumers

ANNHERLE EXCHANGE ONLY POLICY 

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Welcome to AnnHerle!

WE INVITE YOU TO ACCURATELY READ THROUGH IMPORTANT INFORMATION ON ANNHERLE
MERCHANDISE AND FOLLOW UP ON ANNHERLE

Exchange Only Policy:

  • Contact us as soon as possible if you decide to exchange a AnnHerLe merchandise within 5 days of the date the item was received.
  • Accessory (s) – or other AnnHerLe merchandise – that was sold at regolar price can be exchanged only if they are UNUSED, UNWORN, UNWASHED and CLEAN.
  • Exchanges are only acceptable in case of different size, same price but not different style; it is not possible to exchange for sold out items.
  • Keep the accessory (s) – or other AnnHerLe merchandise – in the original packing, do not remove original hangtags.
  • Merchandise purchased on sale or discounted cannot be exchanged.

REFUND, RETURN AND SHIPPING GUIDELINES